This agreement regulates the general conditions of purchase of the various products and services offered on this website by JUNNET, SL with NIF nº B675654229 and address at C/ Princesa, nº 13, 08003 Barcelona (SPAIN).
The CUSTOMER at the moment that completes the registration process, and buys any of our products, accepts and expressly submits to the clauses specified below, as well as to the conditions of access and use of our portal and its privacy policy, accessible through the link “Legal Notice ”.
The CLIENT acknowledges having sufficient legal capacity to be contractually bound.
This contract is permanently accessible in the legal notices of our website.
- PRICES AND TAXES
In consideration for the purchased product, the CLIENT expressly agrees to pay JUNNET the amounts specified at the time of purchase in the list of prices established on the junnetmen.com website for the chosen products.
The products offered on this website are subject to Value Added Tax (VAT) which IS INCLUDED in the prices listed for each product.
The delivery of the items will be understood to be located in the VAT application territory if the delivery address is located in Spanish territory, except for the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at all times, depending on the specific article in question. In orders destined for the Canary Islands, Ceuta, Melilla, deliveries will be exempt from VAT, without prejudice to the application of the corresponding taxes and tariffs in accordance with the regulations in force in each of these territories.
In the case of shipments to countries of the European Union, the Spanish VAT will be deducted and the VAT tax rate corresponding to the country of destination will be applied.
In the case of application of import and/or customs duties, these will be borne by the recipient. These expenses may vary depending on the country of destination, so, in most cases, expenses cannot be estimated prior to delivery.
Transportation costs are NOT included in the price of the products.
Once the selection of products is finished and prior to order confirmation and before proceeding to pay for it, the final price of the purchase will appear on the screen, which will include VAT (Value Added Tax), management fees , packaging and shipping, if applicable, which will be reflected in the purchase order at the time of purchase and on the invoice.
Everything that is not specified in the description as included is not included.
- PURCHASE PROCEDURE
Orders may only be placed through this website by individuals over 14 years of age and companies.
On the website all our products are detailed individually. The procedure to make and manage the purchase is indicated on the website and only the following steps must be followed:
- Choose the product you want to purchase.
- When selecting a product, it can be added to the Shopping Cart and you can choose between continuing to buy or processing the order.
- To process the order you must fill out a form with your personal data to formalize the purchase procedure.
- Next, the order will be verified where the selected items are detailed one by one and the total price is calculated.
- Likewise, it will be necessary to indicate the billing and delivery addresses of the purchase made. It will be possible to indicate a single address for billing and delivery.
- Once the process has been processed, it will be necessary to previously check a checkbox for reading and accepting the terms and conditions of sale.
- The website will provide you with the mechanisms so that payment can be made based on the system chosen in each case.
- Once the data for payment has been entered, you must confirm the order by pressing the “Place order” button.
- Once the “Place order” button has been pressed, the order confirmation will be sent by email.
The CLIENT is informed that the photographs and descriptions of the products on the website are an approximate image of the products and services offered, so it is possible that they may differ from the original. The descriptions and illustrations of the products offered through this website are made for informational purposes only.
- AVAILABILITY AND DELIVERY
The products offered by JUNNET are available for distribution anywhere in the world.
Orders will be processed once payment has been successfully received.
The products offered by JUNNET will always be subject to availability, which will be specifically indicated on our website for each product, so that if an item offered is not available, the customer will be duly informed of the lack of availability for purchase. Under normal conditions, all the products that appear on our website are available for delivery within the indicated periods.
In cases where, once the order has been placed, the product contracted by the CUSTOMER is out of stock, they will be duly informed of this and an alternative product with similar characteristics of the same price and quality as the one purchased will be offered. If even so, the CUSTOMER is not interested in accepting the proposed alternative, JUNNET will proceed to return the sum already paid and will inform him of the reimbursement procedures and deadlines.
As a general rule, the maximum delivery time at home or at the delivery point will be 10 days from the time of purchase and from the time we have confirmed your payment. These delivery times are approximate and in no way binding for JUNNET.
Deliveries will be made on working days (Monday to Friday). The delivery of the purchased product will be at home or at the delivery point, at the CUSTOMER’s choice:
- Home delivery will be made by the carrier together with a delivery note to the address indicated in the order form that the customer must sign as a receipt document.
If delivery to the indicated address is not possible due to the absence of the recipient, the carrier will contact the CUSTOMER directly to agree on either a delivery time or the removal of the package at a specific point or, indicating, in all case, the steps to follow.
In the event that the impossibility of delivery is caused by having entered an erroneous address, the cost of reshipping the order will be borne by the CUSTOMER.
- The CUSTOMER who chooses the option to pick up the order at the delivery point will receive a confirmation email when it can be picked up. If the CUSTOMER does not pick up the order within 15 days, a reminder email will be sent.
In both deliveries, once the collection period has expired, if the CUSTOMER has not collected their order, it will be returned to our warehouse and an email will be sent indicating how the delivery will finally be made. In the latter case, the shipping costs will be borne by the CUSTOMER. In addition, JUNNET is not responsible for delays in the delivery of purchased parts for reasons attributable to the carrier.
In order to be informed at all times of the management of your purchase, you will receive an email confirming your order and payment. Likewise, in the confirmation the CUSTOMER will receive by email the instructions to consult the status of his order. The CUSTOMER will be duly informed in the event that an incident occurs or the delivery is delayed for any reason.
- PAYMENT AND PAYMENT PERIODS
The following forms of payment are accepted:
- Debit and Credit Card : The transaction is carried out by connecting directly with the Banco Santander bank through its payment gateway.
JUNNET is not aware of the data relating to your card. All our payment systems are completely secure.
- Paypal : Connecting directly with Paypal.
Once the payment is made, you will receive a confirmation email.
Payments are prior to product delivery, so JUNNET will not provide the requested product until payment has been received. JUNNET reserves the right to temporarily or permanently cancel the services provided, in the event of any incident in terms of collection thereof.
- BILLS
When making the corresponding payment, you will receive the Invoice of your purchase in PDF format in the email that you have indicated for this purpose at the time of processing the order.
The CLIENT is responsible for confirming receipt of notifications and for informing us of any changes to their data, JUNNET being exonerated from any liability arising from this circumstance.
- WARRANTY
JUNNET will be liable for any lack of conformity of the products sold that become apparent within a period of two years from the date of purchase. For its part, the CUSTOMER must inform JUNNET of the lack of conformity of the purchased product within two months of becoming aware of it. The guarantee only covers defective products, any manufacturing, design or material defect, although it will be necessary for the lack of conformity to be revealed within the period indicated from the time it became known. It does not cover improper use, or others that are not attributable to a supplier defect or a defect in the product.
The repair, replacement or as appropriate will be carried out, in any case being free for the CLIENT, who will not have to bear the necessary expenses incurred to correct the lack of conformity of the products with the contract (especially shipping costs), nor the costs related to labor and materials used in the repair if applicable. The guarantee document is the purchase invoice.
- RETURNS
The following conditions for the return of our products do not apply in the case of exercising the right of withdrawal.
Returns or exchanges of products will only be accepted in the event of a factory defect, transport damage or delivery errors. In any case, no more than 14 days must have elapsed since receipt of the product and the packaging and accessories must be included. It will be verified prior to acceptance that it is a manufacturing or packaging defect or anomaly and not improper or negligent use, handling or storage. They will always be accompanied by the corresponding delivery note or invoice.
Both in the case of return due to a manufacturing or packaging defect and in the case of an error in the order, the CUSTOMER will be offered, if possible, the substitution for another alternative at no additional cost and without the CUSTOMER’s right to any type of of compensation. The expenses generated by the shipment of the repaired or correct order will be borne by JUNNET.
In any case, the return will always be subject to prior examination by JUNNET of the condition of the product being returned and verification that the requirements of these conditions of sale have been met. Once the return is received and if applicable, we will refund the amount charged within a maximum period of 30 days and in the same terms that were used to make the payment.
JUNNET reserves the right to reject returns communicated or sent after the deadline or products that are not in the same conditions in which they were received.
Returns will be managed by sending an email to pedidos@junnetmen.com describing the reasons and causes alleged for the return. Likewise, it will be necessary to indicate the name and surnames and the reference number of the order. Once the request is received, we will process it in a timely manner.
You can request the management of the return of an order from the ” My Orders ” section, by logging into ” My Account “. You can also request it via this form by filling in all the necessary fields.
- RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification.
The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired physical possession of the goods.
To exercise the right of withdrawal, you must notify us by email: info@junnetmen.com of your decision to withdraw from the contract through an unequivocal statement. You can use the model withdrawal form below, although its use is not mandatory.
Withdrawal form template
For the attention of
JUNNET, SL
info@junnetmen.com
I hereby inform you that I withdraw from my sales contract for the following property:
Received/Ordered on:
Consumer Name:
consumer signature
Date
To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires.
Consequences of withdrawal :
In the event of withdrawal by you, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method). that we offer) without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.
The CUSTOMER will bear the direct costs of returning the goods, so the cost of collection will be deducted from the refund, except in the event that the reason is defective quality or shipping error on our part.
We will proceed to make said reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any expenses as a result of the reimbursement. We inform you that we may withhold the refund until we have received the goods, or until you have provided proof of return of the goods, depending on which condition is met first.
Once the withdrawal request has been notified, you must return the goods to JUNNET, SL, C/ Princesa, nº 13, 08003 Barcelona, without undue delay and, in any case, no later than within 14 calendar days from the date on which you notify us of your decision to withdraw from the contract. The deadline will be considered met if you return the goods before the deadline has expired.
The goods to be returned must be in perfect condition, not have been damaged, present deformations, nor show signs of wear, scratches or stains. You will be responsible for any decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.
- PERFECTION OF THE CONTRACT AND MODIFICATIONS OF THE SERVICES
This contract will be perfected with the payment of the product and the sending to the CUSTOMER of a confirmation email with a description of the purchase made.
JUNNET reserves the right to modify the characteristics and conditions of its services in any way, always with the aim of improving them and that it represents a benefit for the CLIENT.
- OBLIGATIONS OF THE PARTIES
JUNNET undertakes to provide the CLIENT with the products that have been contracted, applying the utmost diligence in the provision of the service, as well as to take care of the maintenance of the facilities necessary for the operation of the network, having an adequate technical and computer team for this purpose. , and to manage the logistics, shipping and delivery operations of the purchase made through the carrier.
The CLIENT undertakes to use the services that are made available to them in good faith, without violating the laws in force in any matter or infringing the rights of third parties, as well as to pay for the selected product in the time and manner established in these conditions. of sale and upon receipt at the place indicated for delivery.
JUNNET does not guarantee that the availability of the service object of this contract will be continuous and uninterrupted, due to circumstances caused by problems in the Internet network, breakdowns in computer devices and other unforeseeable circumstances. In such a way that the CLIENT agrees to bear these circumstances within reasonable limits, for which he expressly waives claiming JUNNET any contractual or non-contractual liability for possible failures, errors and use of the contracted service.
- COMMUNICATIONS
All notifications between the parties will be made preferably by email. The CUSTOMER is responsible for confirming receipt of the notifications and for informing JUNNET of any changes to their data, leaving JUNNET exempt from any liability arising from this circumstance. In case of modification, the CLIENT must inform JUNNET in the indicated e-mail.
In compliance with article 21 of Law 34/2002 on Services of the Information Society and Electronic Commerce, we inform you that our commercial shipments and information related to our website and the products offered therein, will be made by email to the e-mail address that you provide us, always revocable. In any case, you have the option to reject our commercial communications by sending an email to the address info@junnetmen.com indicating the word UNSUBSCRIBE in the subject line.
- COMMITMENT, ACCEPTANCE AND VALIDITY OF THE CONTRACT
The CLIENT acknowledges having read and accepted the legal conditions of use and the privacy policy of the website.
The CLIENT acknowledges that he has understood all the information regarding the products and services, including, where appropriate, delivery, offered on our website, as well as all the conditions and stipulations contained in this electronic contract, for which he affirms that are sufficient for the exclusion of the error in the consent of this contract, and therefore, it accepts them fully and expressly.
The CUSTOMER is fully aware that the acceptance and execution of this contract will take place by supplying their data and pressing the “Buy” button indicated on our website and that it will be completed with the payment of the service.
- APPLICABLE REGULATIONS
This contract is of a commercial nature, and will be governed and interpreted in accordance with Spanish law.
In the event of any type of discrepancy or difference between the parties in relation to the interpretation, content or execution of the Contract that is not resolved by mutual agreement, the Parties will submit to the courts or tribunals that are competent in each case. .
Likewise, we make available to our clients the following access link to the official online dispute resolution platform of the European Commission.
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES
- PERSONAL INFORMATION
The contracting process requires you to fill in personal data forms in order to process and manage orders and, if you authorize it, to send you commercial information about our products and services. The provision of such personal data requires the prior approval of our Privacy Policy .
Attention: These General Purchase Conditions have been updated on 02/24/2020. At any time we can proceed to its modification, as well as vary the list of prices and products offered. Please check the date of issue each time you connect to our website and thus be certain that no changes have occurred that affect you.